Refund policy

Return and Refund Policy

At Organic Habits, our commitment is to offer exceptional products and services. Please note that we typically do not provide returns or refunds unless the received item is damaged, defective, or incorrect. In such cases, we will evaluate the situation and consider a return within 7 days of product receipt.

Eligibility for Return:

For a return to be considered, the item must be in the same condition as received, unworn or unused, with tags intact, and in its original packaging. Returns are solely accepted for damaged, defective, or wrongly delivered products within 7 days from the date of delivery. To initiate a return, contact us at info@theorganichabits.com.

Return Procedure:

If your return meets the specified criteria, we will provide instructions on how and where to send the item. Please note that any return package sent without prior authorization will not be accepted.

Damages and Issues:

Upon receiving your order, please inspect the items promptly. Should you receive a defective, damaged, or incorrect item, kindly contact us immediately to facilitate the assessment and resolution of the issue.

Exceptions/Non-Returnable Items:
Please be aware that certain products are non-returnable, such as perishable goods, custom orders, personalized items, and specific categories like hazardous materials or flammable liquids. Contact us for clarification if you have concerns about a particular item.

Exchanges:

We do not support direct exchanges. The most efficient method to obtain the desired product is to return the item according to the stipulated guidelines and place a separate order for the new item.

Refunds:

Upon receiving and inspecting the returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed within 10 business days to your original payment method. Please consider additional processing time by your financial institution.

If it has been more than 15 business days since your return was approved and you haven't received the refund, please contact us at info@theorganichabits.com.

For further inquiries or clarification about our policy, please feel free to contact us at +91 7306022907.